Privacy Policy

All-Star Plumbing & Heating LLC
Effective Date: 11/24/2025

All-Star Plumbing & Heating LLC (“All-Star Plumbing & Heating,” “we,” “our,” or “us”) respects your

privacy. This Privacy Policy explains how we collect, use, and share personal information when you

visit our website at allstaralaska.com, use our services, or opt in to receive SMS text messages from

us.

1. Information We Collect

We may collect the following types of information:

  • Contact information, such as name, phone number, email address, and physical address.

  • Service information, such as job details, project requests, and communication history.

  • Billing and payment information, when applicable.

  • Website and technical data, such as IP address, browser type, device information, and

  • browsing activity.

  • SMS opt-in status, including whether you consent to receive text messages from us.

2. How We Use Personal Information

We use the information we collect to:

  • Provide plumbing and heating services and communicate about scheduled work.

  • Send account notifications, service updates, appointment reminders, and customer

  • service messages.

  • Send marketing messages, when consent has been provided.

  • Process payments and billing.

  • Respond to inquiries and provide customer support.

  • Improve our services, website performance, marketing, and customer experience.

  • Comply with legal obligations and protect our business against fraud or misuse.

3. Sharing Personal Information

We do not sell or rent personal information. We may share information only with:

  • Service providers and contractors that assist with scheduling, billing, communication, or

  • service delivery.

  • Regulatory or legal authorities, if required by law or to protect against fraud.

SMS consent is not shared with third parties.

4. Your SMS Privacy

  • Phone numbers provided for SMS messaging will only be used for All-Star Plumbing & Heating communications.

  • SMS consent is not shared with third parties or affiliates.

  • You may opt out at any time by texting STOP.

5. Cookies and Website Analytics

We may use cookies or tracking tools to analyze website performance and improve user experience. You can adjust cookie settings through your browser.

6. Data Security

We use reasonable security measures to help protect your personal information. However, no method of data transmission is 100% secure, and you acknowledge that risk.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from

children.

8. Your Rights

You may request to:

  • Access, update, correct, or delete your personal information.

  • Withdraw consent for SMS marketing at any time by texting STOP.

9. Changes to This Policy

We may update this policy periodically. Any changes will be posted with an updated effective date.

10. How to Contact Us

For questions about this Privacy Policy or your personal information, contact us:

All-Star Plumbing & Heating LLC
Anchorage, Alaska
Email: info@allstaralaska.com
Phone: (907) 677-7255
Website: https://www.allstaralaska.com